myhome is the UK's leading premium residential cleaning franchise. Our franchise operation has been developed and perfected over 10 years and serves 1000s of customers.
Choosing the right partner is essential
Going into business for yourself is a big step. Having a partner with experience and expertise can make all the difference
At the heart of the myhome franchise programme is our pilot operation. Originally developed by Unilever, this has been used to create, test and develop all the operating systems necessary for turnkey business.
In addition, myhome is a quoted Public Company and an accredited Member of the British Franchise Association.
So, with myhome as your franchise partner, you can be confident of success.
myhome franchise partners are not cleaners. They are talented individuals who manage and build a supremely efficient residential cleaning business. They want to run their own business, but do not want to be in business on their own. They see the value of working with a proven business format.
myhome's success is built on our unique management systems. These breakdown the whole process of operating and growing a business into simple, manageable steps to give predictable and profitable results.
With a myhome franchise, you are combining your management skills with our experience and expertise to build your own successful business - a great partnership!
10 reasons to choose myhome
a business not a job
a successful operation with thousands of satisfied customers
one of the UK's fastest growing market sectors
comprehensive operating support including IT and call centre
fast track start up programme with on going support
80% repeat business with high referral rate
assistance with low interest finance
not dependent on skilled staff
low investment
myhome is a national registered plc company
accredited by leading trade institutions including the British Franchise Association and the British Institute of Cleaning Science
A premier service
myhome specialises only in premium residential cleaning. This means our customers have their homes cleaned by a highly trained, fully equipped and vetted professional team who will use our exclusive tri-colourTM cleaning system to ensure excellent and guaranteed satisfaction with terrific value.
Established for over ten years with thousands of satisfied customers, myhome takes pride in the superior quality of our work. We know our customers standards are high, and we appreciate how important it is to get the detail absolutely right. All myhome service staff are full time employees who have completed a comprehensive training programme and have been through our strict vetting and selection process.
Whether our customers require a 'regular' or 'one-off' clean, our approach is thoroughly 'flexible' and 'customised' and comes with our no-quibble guarantee of satisfaction.
A rapidly growing market
Business is booming in the home services industry
Residential housecleaning has become one of the fastest growing industries in the UK. With 2.7 million housholds spending around £11 billion every year on domestic help, the UK market for Home Services is large and growing. Demand has quadrupled over the past ten years (Daily Express, 19 April 2004) and is predicted to double over the next three years alone.
The growth has been driven by the dramatic increase in two-salary households. The lifestyle of these 'cash-rich, time-poor' households means they have little inclination for housework, and the changing role of mothers and home life have also contributed to the skyrocketing demand for our services.
Using myhome is no longer a luxury but a necessity
The franchise opportunity
myhome believes that a good business works for you... rather than you working for it!
That's why we've invested the last 10 years creating, testing, developing and operating an ordinary business so that it works in an extrordinary way!
Working in partnership with myhome means being supported by a national PLC that has invested hundreds of thousands of pounds developing a business support system that covers every aspect of the business from the cleaning process itself to recruitment and HR, and from sales call management to marketing and optimised territory profiling.
The result is a business with these characteristics:
Low competition, low risk
Low investment, high returns
Not dependent on highly skilled staff
Recession-proof
Normal working hours
High profitability with strong cash flow
Simple to operate
Growth Market Sector
A business that you will be proud to own
The support package
Your territory:
An exclusive territory, optimised to provide a ready demand for homecare services and easy access to cleaning team staff.
Management systems:
An IT system preloaded with exlusive Myhome management systems software and operating manuals.
Training programme:
An unbeatable training programme covering every aspect of starting up and operating your franchise
Marketing/Sales:
A pre-launch marketing and PR campaign designed to get customers ringing from day one.
Mobile unit:
A sign-written vehicle fully kitted out with all you need to get started.
Supplies:
A stock of colour-coded janitorial supplies, uniforms, stationery and order documentation an promotional literature.
Ongoing support:
Permanent access to a dedicated support team who can advise on every aspect of operations and provide supplemetary training.
Training and support
We want you to succeed. That's why we provide one of the most thorough training and support programmes in the franchise business. It includes:
Setting up:
We will advise you on all aspects of setting up your business including opening a bank account, VAT and NI registration, accounting practice, vehicle acquisition, templates, marketing materials and operating supplies and equipment.
Intensive training:
We will show you how to operate a premium residential cleaning business using our unique tri-colourTM cleaning system.
Nurturing programme:
WA 90 day close-support programme to help with the initial staff recruitment, HR and customer aquisition, all designed to ensure your business gets off to the best possible start.
But it does not end there - newsletters, meetings, intranet, help line, continual updates on technology and systems development all help to grow your business and keep ahead of the competition.
Success in the system
Research and experience tell us that the most successful businesses are built on robust operating systems. This is the philosophy behind myhome's success.
At the heart of the myhome Franchise Programme is a pilot operation, conceived by Unilever, which was used to develop operating systems for every aspect of managing the business. The result - a turnkey operating system for our Franchise Partners.
The tri-colourTM cleaning system
This proprietary system is an organised colour-coded plan that lets your cleaning staff know exactly what to do in each room of the house on every visit. It organises, streamlines their work and saves them time whilst ensuring quality of cleaning and a high level of customer satisfaction on every visit.
People
At myhome we understand that hiring and managing staff can be a minefield. To provide peace of mind, we supply you with templated human resources system. This includes the hiring and managing of staff, insurance and Health and Safety issues.
Image
As a premium brand serving the higher end of the Home Services market, it is essential thatthat the quality of our service is reflected at every interface with the customer. The myhome branding on vehicles and staff uniforms is designed to make cleaning staff feel part of a professional team, making them easliy recognisable to existing and potential customers, positioning them ahead of the competition.
Marketing
When starting a new business, people often ask 'How do we get customers?' At myhome, we have a tried and tested marketing programme that includes client acquisition strategies, sales lead management systems and client loyalty programme with built-in 'myhome magic moments' to strengthen customer relationships and ensure repeat business and referrals.
Technology
Our proprietary software programme - myhome ServiceWorksTM - will help you track and manage virtually every aspect of your business. You can use it to manage and schedule appointments, handle billing and payroll, take control of all necessary accounting procedures, and keep constant track of your cleaning teams to ensure maximum productivity - all designed to give you maximum control over your time and profitabilty.
Communication
One of myhome's great advantages is our dedicated in-house call centre. We utilise the myhome ServiceWorksTM programme to perfoem tasks such as giving potential customer estimates over the phone and setting up estimating appointments.
In short myhome has developed all the necessary business systems to provide a turnkey operating system that guides franchise partners to success.
The key to becoming a myhome franchise partner are the enthusiasm to run a business, the passion to work on a business as much as in a business, the desire to be part of a thriving company - full of energetic and motivated people - and a drive to achieve success. To measure up you need:
The motivation to run a business as ameans of achieving your life goals
A belief in your ability to succeed
A readiness to use the massive support at your disposal
The drive to reach your own business targets
The ability to both listen and direct
An eagerness to be a key player in a thriving network full of energetic and motivated people